Who is Using What, Where? An Analysis of Stakeholder Usage of Services & Collections During the COVID-19 Pandemic

In this presentation, we will share the results of our analysis of stakeholders’ usage of the library’s services & collections during the COVID-19 pandemic. The time period covered (March 2020-through the end of April 2021) includes several different operational models – from completely closed (with all services available only remotely online), to reduced staffing & hours with safety restrictions in place including no book check-outs (the stacks were closed), to the current model of reopened stacks with reduced staffing hours and social distancing restrictions.

The event is finished.


Oct 08 2021


3:00 pm - 4:00 pm




  • Monica D.T. Rysavy
    Monica D.T. Rysavy
    Partner, Rysavy & Michalak Consultants

    Monica is a partner in Rysavy & Michalak Consultants (www.rysavymichalak.com), a consulting firm that works with academic administrators and faculty on scholarly productivity.

  • Russell Michalak
    Russell Michalak
    Director of the Library, Archives, & Learning Center, Goldey-Beacom College

    Russell Michalak, MLIS is the Director of the Library, Archives, & Learning Center at Goldey-Beacom College. He oversees the annual budget, supervises librarians and paraprofessionals, manages the delivery of research, information, instructional services, the tutoring center, and archives.