The Evolving Authentication Landscape: Implementing New Technologies for a Better and More Secure User Experience

Individuals no longer access library resources from a single device or location and expect a single-sign-on experience. SAML authentication and federated identity management are important tools to meet user and institutional needs for security standards and privacy needs. Yet navigating layers of connection to create good user experience while maintaining privacy can be overwhelming. This presentation will introduce the landscape of authentication technologies followed by a description of implementing this infrastructure. We will end with an explanation of on-going challenges of current federated authentication, advocate for community collaboration by libraries as well as in the broader federated identity management community.

The event is finished.


Oct 09 2021


12:30 pm - 1:30 pm




  • Hong Ma
    Hong Ma
    Interim Associate Dean for User Services, Loyola University Chicago

    Hong Ma is the Head of Library Systems at Loyola University Chicago and assumed a new role as the Interim Associate Dean for User Service in January 2021 to oversee the work of the library’s Access Services, the Information Commons, and the Assessment Librarian. She played essential roles in LITA (Library Information Technology Association) and serves on the Core Board as Director-at-Large. She has been also active in Educause community. She is a regular writer and speaker on implementing technologies in user-centered library services. Her research interests focus on developing value stream driven technology framework and processes to enhance library services

  • Margaret Heller
    Margaret Heller
    Digital Services Librarian, Loyola University Chicago

    Margaret Heller is Digital Services Librarian at Loyola University Chicago, where she works on front-end web development, digital collections, and scholarly communications. She currently serves as President-Elect of Core. Her scholarly interests include library technology community success, women in library technology, and improving access to digital resources. She also writes frequent book reviews for Library Journal and chairs the ELUNA Primo Working Group. In her personal life she enjoys taking her kids on tiny adventures and is slowly learning to play the guitar.