Beyond Late Fees: Recognizing Barriers – Prioritizing Access
When a library charges fees, denies service, or requires patrons to jump through hoops to gain access, who benefits? Certainly not the patrons that need library service the most. This presentation will discuss how one rural public library learned to take a hard look at what it really means to provide library service focused on empowering all community members. Institutional barriers can be difficult to take down and – for some – difficult to recognize.
Carrie ValdesLibrary Director, Grand County Public Library
Carrie Valdes has been the Director of the Grand County Public Library in Moab, UT since 2007 although she has worked for the library for almost 22 years. She has a MLS from the University of North Texas and a Bachelor’s in Human Resources from Utah State University. She has lived in Utah all her life (except for a brief stint in Mexico) and is passionate about reducing institutional barriers to library access for all community members.
Meg FlynnAssistant Director, Grand County Public Library
Meg Flynn has worked for the Grand County Public Library in Moab, Utah for 12 years and has been the Assistant Director since 2019. She earned an MLS from the University of North Texas in 2017 as part of their Nevada-Utah Cohort. Meg is passionate about supporting digital literacy, challenging library policies that deny service, and riding the library’s cargo book bike to local events. When not working for the library, she can usually be found river rafting on the Colorado Plateau or researching regional river history.