Beyond Big Ideas: Translating Your Mission, Vision, and Values into Practical Metrics
Establishing relevant and useful metrics for libraries is not as simple as the oft-repeated ‘measure what matters’ seems to suggest. Useful metrics must balance alignment, objectivity, measurability, and ease of communication. Further, libraries often operate under additional burdens, such as limited data availability, reliance on manual reporting, and outcomes that are largely unquantifiable.
Dallin WittData Coordinator, Salt Lake City Public Library
Dallin Witt is the data coordinator for Salt Lake City Public Library. He started working with SLCPL after a career in educational and business analytics. His work has focused on effective goal-setting, and monitoring and evaluation.