360 View of the 360 Review
360-degree feedback, also called multisource feedback, is an evaluative tool in which individuals receive performance-based feedback from employees, colleagues, supervisors, and others in order to capitalize on strengths and identify areas for improvement. This type of feedback can serve as a complement to a standard performance review system. In this presentation, speakers will share their experiences with utilizing 360-degree feedback at two institutions, one in the early stages of implementation and the other with years of experience with this method. The presentation will provide an overview of the benefits and challenges of 360-degree feedback, strategies for implementation, and lessons learned.
Amanda ClickHead of Research & Instruction, United States Naval Academy
Amanda Click is the Head of Research & Instruction in Nimitz Library at the U.S. Naval Academy. Previously, she was the Business Librarian at American University in Washington, DC. In 2016, she earned a PhD in Information Science from the University of North Carolina at Chapel Hill, where she studied the cultural adaptation of international students to higher education in the United States. Prior to entering the doctoral program, Amanda was the Coordinator of Instruction at the American University in Cairo.
Her research interests include the globalization of higher education, academic integrity, information literacy, and scholarly communications. She is particularly interested in evidence-based practice in library and information science, and is currently co-editing Everyday Evidence-Based Practice in the Academic Library: Case Studies and Reflections. Recently, Amanda co-authored an article on the disciplinary values of openness, inclusivity and equity in the LIS scholarly landscape, published in In the Library with the Lead Pipe, and a book chapter on cultural humility in the context of international librarianship.
Amanda lives in Annapolis, Maryland, with her husband, two sons (ages 3 and 5), two chickens (Buff Orpingtons), and one talkative senior cat. She loves reading advice columns, cooking, yoga, and exploring the Chesapeake Bay.
Catherine JohnsonAssociate Library Director for User Services, United States Naval Academy
Catherine Johnson is the Associate Library Director for User Services at the U.S. Naval Academy in Annapolis, MD. In her role Catherine collaborates with library staff and users to ensure the library organization and space is flexible and responsive so they can do their best work. Before joining the staff at the Naval Academy, Catherine was the Head of Information Literacy Initiatives at the University of Baltimore. When Catherine isn’t collaborating, gathering evidence, or strategic planning she enjoys hiking, camping, and carving spoons.
Lucy Holman Associate Provost, Teaching, Learning & Library Services and Dean of W. M. Randall Library, University of North Carolina-WilmingtonLucy HolmanAssociate Provost, Teaching, Learning & Library Services and Dean of W. M. Randall Library, University of North Carolina-Wilmington
Lucy Holman is currently the Associate Provost for Teaching, Learning and Library Services and Dean of the Library at UNC-Wilmington, a public comprehensive university serving 18,000 students. Prior to UNCW, she worked in Maryland academic libraries for almost 20 years, most recently as Dean of the Library at the University of Baltimore from 2008-2018.
Lucy has a Doctor of Communications Design in Interaction Design and Information Architecture from the University of Baltimore, and an MSLS from UNC Chapel Hill. She has also served as a consultant with the Singer Group and Segal Consultants, working with libraries on organizational design and staffing analysis.